Shipping Policy

Delivery, Cancellation & Refund

Shipping Methods: We are well-timed for transport. Cancellation of merchandise: Note that cancellation is only possible if video evidence of the damaged merchandise is submitted within 48 hours; otherwise, it may not be processed.

Processing Time: After receiving your order, we process and prepare it for shipping. Processing includes verifying your order, quality checks, packaging, and handover to the delivery partner. Expected processing time: 0–4 working days.

Shipping Time: Estimated delivery time after dispatch: 7–10 working days. This may vary based on your location and selected shipping method.

Tracking: For most orders, we provide a tracking number so you can monitor your shipment. You will receive an email with tracking details once your order is dispatched.

International Shipping: We ship worldwide to select countries. All international orders may be subject to customs duties, taxes, and other government-imposed charges, which are the recipient's sole responsibility. Please contact your local customs office for more information.

Shipping Restrictions: Some products may have shipping restrictions imposed by local authorities or carriers. If your item or destination has any such restrictions, we will contact you to discuss alternatives.

Delivery Issues: If there is an issue with your delivery (lost or delayed), please contact our customer service team immediately. We will work with the courier to resolve the matter promptly.

Shipping Costs: Shipping costs are calculated based on weight, dimensions, destination, and chosen shipping method. Applicable charges will be shown during checkout before you confirm your order.

Free Shipping: We offer free standard shipping on orders above ₹3,000. Orders below this threshold have a flat shipping fee of ₹80.

Changes to Shipping Policy: We reserve the right to update our shipping policy at any time. Any revisions will be reflected on this page, so we encourage you to review it periodically.